Get in Touch

Have questions about our products or services? Need help with an order? We're here to assist you every step of the way. Reach out through any of our channels below!

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WhatsApp

Quick responses and instant support. Chat with us anytime!

Message Us
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Instagram

Follow us for updates, product showcases, and graduation inspiration.

@the_grad_store
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Facebook

Join our community and stay connected with fellow graduates.

Visit Our Page

📧 Send Us a Message

⏰ Business Hours

Monday - Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

WhatsApp support available 24/7 - we'll respond as soon as possible!

📍 Our Location

Auckland Park, Johannesburg

Operating 100% online to serve all provinces across South Africa

🚚 Nationwide Delivery Available

❓ Frequently Asked Questions

How long does delivery take?
Delivery times vary by location and courier service. PAXI typically takes 3-5 business days, PostNet 2-4 business days, and Overnight courier delivers next business day for major cities.
Can I customize my certificate holder?
Absolutely! We offer custom certificate holders with your name, qualification, and school branding. Simply upload your design requirements when placing your order.
Do you rent or sell graduation gowns?
We sell graduation gowns, not rent them. This means you own your graduation set and can keep it as a cherished memory of your achievement!
How can I become a student rep?
Contact us via WhatsApp or fill out the form above selecting "Student Rep Program" as your subject. We'll provide all the details about earning extra income as our campus representative.
What payment methods do you accept?
We accept various payment methods including bank transfer, credit/debit cards, and instant EFT. Payment details will be provided when you place your order.